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The best proof of our work? Our clients’ words.
That was the first time we decided to run an onsite usability test study and it was also the first time for our clients who accepted our invitation to participate. We partnered with theUXProdigy team to help us implement this difficult exercise and they were able to turn this challenging task into an enjoyable experience for all of us. With their guidance and detailed analysis, we gathered extremely valuable insights to optimize our site.
George Kourakos Director of Innovation @ Kaizen Gaming (Betano & Stoiximan)
I had a fantastic collaboration with theUXProdigy on our usability testing projects. Their commitment to quality and their collaborative approach were exceptional. They understood our objectives and created intuitive designs that seamlessly integrated into our e-commerce platform. The usability testing provided invaluable insights, allowing us to make data-driven decisions and improve customer satisfaction. I highly recommend theUXProdigy for their expertise in enhancing user experience and driving business growth.
Serko Yetimian E-Commerce manager at Nestlé Nespresso SA
The UX research conducted by Panagiotis and his colleagues has had a strong, multi-level impact on our organization. Not only have we been able to improve the overall customer experience with the platform through usability tests, but we’ve also been able to identify and profile our actual customers. Having this in mind has helped us better meet the needs and wants of our specific customer profiles across every touchpoint. Working with theUXProdigy guys has been a very constructive and insightful experience which I would recommend to any organization!
Thanos Papangelis CEO at Epignosis
Enhancing inclusion and accessibility lies at the very heart of our philanthropic mission – ensuring equal access for all to art, education, quality healthcare services, and essential goods – and this is inevitably reflected in our website. However, the improvement and qualitative upgrade of the Stavros Niarchos Foundation (SNF) websites, with a focus on digital accessibility and user experience, could not have been carried out properly and smoothly without the meaningful guidance and support of theUXProdigy. Their team was by our side throughout the entire process, offering practical advice, constructive feedback, and prompt responses to any questions or requests we had – always with courtesy and a positive attitude. We hope it will soon be widely understood that this kind of service is not a luxury, but a necessary act of responsibility toward our fellow human beings with disabilities. Thank you for your collaboration on this project, which holds special significance for us!
Stavros Niarchos Foundation
Είχα την τιμή να συνεργαστώ το 2022 σε ένα έργο κομβικής σημασίας για το Υπουργείο Ψηφιακής Διακυβέρνησης που αφορούσε τον ενδελεχή έλεγχο για την ευχρηστία και την προσβασιμότητα των 12 πιο συχνά χρησιμοποιούμενων υπηρεσιών της πλατφόρμας Gov.gr, της καθιερωμένης – πλέον – Ενιαίας Ψηφιακής Πύλης της Ελληνικής Δημόσιας Διοίκησης. Από την αρχή της συνεργασίας μας, με εντυπωσίασε η βαθιά κατανόηση των συνεργατών της εταιρείας στον τομέα της ψηφιακής προσβασιμότητας, καθώς και η μεθοδική προσέγγισή τους, η οποία περιλάμβανε – μεταξύ άλλων – σταδιακή και αρθρωτή υλοποίηση παρεμβάσεων ώστε τα κύρια προβλήματα να επιλυθούν πριν οι υπηρεσίες φτάσουν στους τελικούς χρήστες. Ιδιαίτερα σημαντική για την επιτυχία του έργου ήταν η συμμετοχή ατόμων με αναπηρία, γεγονός που διασφαλίζει ότι η αξιολόγηση βασίστηκε σε πραγματικές εμπειρίες χρηστών. Είναι πρωτοπόροι στην Ελλάδα στο πεδίο της ψηφιακής προσβασιμότητας και επιπλέον πρέπει να γίνει ιδιαίτερη μνεία στο γεγονός ότι οι συνεργάτες της εταιρείας διαθέτουν, πέραν της πρακτικής εμπειρίας, πιστοποιήσεις από τον Διεθνή Οργανισμό Επαγγελματιών Προσβασιμότητας (IAAP), λαμβάνοντας υπόψη ότι η κατοχή τέτοιων διαπιστευμένων τίτλων είναι σπάνια στην Ελλάδα.
Sissie Mamai IT Specialist at Hellenic Minstry of Digital Governance – Web Accessibility and Social Affairs Dept
Έχουμε συνεργαστεί και εκπαιδευτεί με την theUXProdigy για να βελτιώσουμε την προσβασιμότητα του ιστότοπού μας, των μέσων κοινωνικής δικτύωσης, των ψηφιακών εγγράφων και της πλατφόρμας online τραπεζικών συναλλαγών. Η έμπειρη ομάδα τους μας έχει βοηθήσει να εντοπίσουμε εμπόδια προσβασιμότητας σε όλα τα ψηφιακά μας στοιχεία, να κατανοήσουμε τι τα δημιουργεί και να φιλτράρουμε τα ψευδώς θετικά που επισημαίνονται από αυτοματοποιημένες δοκιμές. Με τις αξιολογήσεις των ειδικών τους και την τεχνογνωσία τους, βελτιώνουμε την εμπειρία των χρηστών μας με (και χωρίς) αναπηρίες. Συνιστούμε την theUXProdigy σε κάθε οργανισμό που αναζητά έναν πολύτιμο συνεργάτη για να ξεπεράσει τον θόρυβο και να εισέλθει στην πραγματικότητα της ψηφιακής προσβασιμότητας.
Achilleas Stathopoulos Head of Digital Sales and Presence, Group Digital Banking, Eurobank
I really appreciated learning from all 3 of you. You make a great team. The practical demonstration allowed me to see what kind of insight we can get from this kind of test (terminology, synonyms, hyperonyms/hyponyms). Learning by being the test participants was really helpful to understand how participants might feel while taking these tests and how to walk them through the test. I also loved the demo of Google Analytics and the team exercises. It was a pleasure connecting every week and getting to work on exercises with the other learners.
Cyril Leton UX Designer & Content Designer
The UX research conducted by Panagiotis and his colleagues has had a strong, multi-level impact on our organization. Not only have we been able to improve the overall customer experience with the platform through usability tests, but we’ve also been able to identify and profile our actual customers. Having this in mind has helped us better meet the needs and wants of our specific customer profiles across every touchpoint. Working with theUXProdigy guys has been a very constructive and insightful experience which I would recommend to any organization!
Annie White Senior Product Manager at Harvard University
We couldn’t ask for more from our collaboration with theUXProdigy: Ten hours of great online learning experience in two hot topics “Web Accessibility” and “Information Architecture”. Both courses really helped us to understand user & customer-centered techniques and integrate them into our workflow. Highly recommended!
Agamemnon Kakanelis Managing Director at Accenture Greece
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