If you are using or just visiting www.theuxprodigy.com, this Privacy & Cookies Policy applies to you. This policy contains information about the types of personal data we may collect, why we might collect them and how we might use them.
If you are using our website to:
or you are just visiting or browsing our website, we act as the “data controller” of personal data. This means we determine why and how your data are processed. For these purposes, the data controller is THE UXPRODIGY EE (D.Gounari street 96, Amarousion, Attica, GREECE, PO BOX 15125), hereinafter referred to as “theuxprodigy.com”, “theUXProdigy”, “us”, “we” or “our”.
If you provide us with personal information about other people, or if others give us your information, we will only use that information for the specific reason for which it was provided to us. By submitting any information, you confirm that you have the right to authorize us to process it on your behalf in accordance with this Privacy Policy.
When you contact us for any matter, such as inquiries with regards to our services, training or new job opportunities, via our contact form (accessible through the Let’s Talk button), we collect your name (first name and/or last name), your email address and any other data you include in your message that is relevant to your queries. We need this data in order to address your inquiries.
When you contact us because you need an accessibility or UX audit & related services or training, via the relevant contact form, we collect your full name (first name and last name), your email address, your company name, your website address and any other data you include in your message that is relevant to your queries. We need this data in order to address your inquiries.
When you request a public workshop or webinar or eLearning course, we collect your name (first name and/or last name) and your email address. When you request a discount code or get in touch for special requests in relation to our workshops, we collect your name (first name and/or last name), your email address and any other data you include in your message that is relevant to your discount code or special request. When you book a seat for one of our public workshops or webinars and you make a payment for your booking, we collect your email address, your first name, your last name and your telephone number. We do not collect or store in any way your card details. We need this data in order to address your inquiries and book your seat. Please note that by registering to attend a training event (public workshop or webinar or other eLearning course) you agree to our Public Workshop and Webinar Terms.
When you request a quote for in-house training, we collect your name (first name and/or last name), your email address and any other data you include in your message that is relevant to your queries.
When you register as a candidate participant for our UX and accessibility studies (usability tests etc) we collect your name (first name and/or last name), your email address and, in case of accessibility studies the type of disability.
When you contact us for any matter via email, we collect your email in order to address your inquiry. Similarly, when you subscribe to our newsletter, we collect your email in order to send you our newsletter. In addition, if you contact us for any matter via telephone, we will collect your telephone number in order to address your inquiry.
Your IP address, browser type and version, browser plug-in types, time zone setting, geolocation information about where you might be and your operating system type and version.
Your URL clickstreams (the path you take through our site), locations and/or services viewed, page response times, cookie preferences, download errors, how long you stay on our pages, what you do on those pages, how often, any messages you send through a feedback window in relation to the goal of your visit, and other actions.
We don’t collect any data about you revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning sex life or sexual orientation, except when we have your explicit consent (i.e. when you choose to participate to accessibility and UX studies-see 5 above), or when we have to comply with the law. We offer services directed to and intended for use only by those who are 18 years of age or over. We do not target theuxprodigy.com at children, and we do not knowingly collect any personal data from any person under 16 years of age.
In order to collect and/or use your personal data we have at least one of the following legal bases:
We use your personal data for the following reasons:
legal bases: contract, consent and the legitimate interest of providing our services) Managing your inquiries or requests with regards to our services,and training solutions such as workshops, webinars and in-house training, especially when you give us information such as your website, company name, training needs, budget, special request, etc through our contact form, special request form or the form you use when you contact us for research and accessibility panels. Managing your inquiries or requests when you request a quote or a seminar or a discount code. Managing your general or press inquiries, hosting and back-end infrastructure.
(legal bases: contract) Managing your requests when you use the relevant form in order to book a seat for one of our workshops or webinars. Addressing any relevant inquiries or special requests. Booking your seat and contacting you about your booking.
(legal bases: legitimate interest and consent) TheUXProdigy may send you promotional emails and newsletters containing information about our services and news and information about our company and our upcoming events and workshops. We will never send you spam or annoying messages. We will only send you such informational and promotional emails if one of two conditions applies: You are an existing customer and we believe you might be interested in receiving information about our services. You have subscribed to our newsletter and/or you have given us your consent to use your email for promotional purposes by other means You can always elect not to receive such promotional content or unsubscribe from our newsletter by following the dedicated link at the end of each promotional email or newsletter and the procedure described therein or by emailing us your request at info@theuxprodigy.com.
You can always elect not to receive such promotional content or unsubscribe from our newsletter by following the dedicated link at the end of each promotional email or newsletter and the procedure described therein or by emailing us your request at info@theuxprodigy.com.
Any personal data collected by us is intended to be used exclusively for the above purposes and always in accordance with the relevant Greek and EU law.
The website theuxprodigy.com is operated according to applicable EU and Greek legislation and it stores your personal data with safety. We have physical and electronic procedures (technical and organizational measures) to secure and protect the information we collect and process. However, please keep in mind that no data transmission is guaranteed to be 100% secure. If you believe your privacy has been breached, please contact us without delay by sending us an email at info@theuxprodigy.com.
You can exercise all the aforementioned rights (with the exception of 7) by emailing us at info@theuxprodigy.com.
We shall address your request within thirty (30) days of its receipt unless it is too complicated or we are dealing simultaneously with too many such requests. In the latter case, it may take us up to two additional months to address your request, but we will let you know so within thirty (30) days of reception of your initial request.
The personal data we collect are processed at our offices in Greece and in any data processing facilities operated by the third parties identified below.
You agree to the transfer, storing or processing of your data by us, by submitting your personal data to us.
If your information is transferred or stored outside of the EU or the EEA in this way, we will take steps to ensure that your privacy rights continue to be protected as outlined in this Privacy Policy.
Any personal data stored by us will be deleted within five (5) years of its collection. We may however keep your personal data longer in order to exercise or defend a legal claim or in case we are obliged by a legal provision to do so.
With regard to the email addresses kept for promotional purposes, we may keep them for longer periods but you can unsubscribe anytime, in which case we will continue to hold such information only for the purpose of not sending you undesired communications.
Third Parties and Sharing Your Information (H2)
As with most websites, we often have to use the services of third parties in order to be able to keep theuxprodigy.com up and running, to provide our website’s services and in order to be able to perform all its functions already explained above.
These third parties help us analyze the performance of our website, gain valuable insights, improve our marketing practices, make it easier for you to share our content or find us on social media, etc.
To that extent, sometimes it is necessary for us to share your data with them in order to get these services to work well.
Below you can find our third-party service providers with which we may be sharing your personal information.
AddThis – USA (H3)
We use certain AddThis tools provided by Oracle, in order to facilitate social sharing and improve engagement on our website.
You can find more about those tools here: www.addthis.com/get/
You can learn more about the manner in which they shall process personal data, and what data they collect or we share with them, here:
www.addthis.com/privacy/terms-of-service (AddThis Terms of Service)
www.oracle.com/legal/privacy/addthis-privacy-policy.html (Oracle Privacy Policy)
www.oracle.com/legal/privacy/privacy-choices.html (Oracle Privacy Choices)
We use certain Facebook tools in order to improve social media integration for you, to gain valuable insights and to optimize our marketing practices.
You can find more information on those tools here: https://developers.facebook.com/products
You can learn more about the manner in which they shall process personal data, and what data they collect or we share with them, here: https://www.facebook.com/about/privacy
You can also find their cookie policy here: https://www.facebook.com/policies/cookies/
We use Google Analytics in order to collect aggregated anonymized information about the use and performance of our website and Google Marketing Platform, which is a unified advertising and analytics platform, in order to achieve better and smarter results in marketing.
You can learn more about the manner in which they shall process personal data, and what data they collect or we share with them, here:
https://www.google.com/analytics/terms/us.html
https://marketingplatform.google.com/about/
You can find Google’s general Terms here: https://policies.google.com/terms
You can also find out how Google in general processes personal data it may collect here: https://policies.google.com/privacy
Google’s general Terms and Privacy Policy apply to all the above Google products, unless specified in their respective Terms and/or Privacy Policies.
You can always opt-out from Google Analytics by use of this tool: https://tools.google.com/dlpage/gaoptout